Frequently Asked Questions
At klang-resonanz-welt.de we strive to ensure that you are completely satisfied with your purchase. If you are still not satisfied, you can return most items within 14 days of receipt. To initiate a return, please contact our customer service team via the contact form or by email to find out the necessary steps and conditions.
Please note that items must be returned in their original condition and with all accessories included. Once we have received and inspected your return, we will refund the purchase price. Return shipping costs are to be borne by the customer, unless otherwise stated.
Special return policies may apply to specific items or custom-made products. Detailed information about our return policy can be found in our Terms and Conditions on our website.